The brand new SAP Services and Support eBook describes SAP's offerings in a clear, comprehensible way and addresses dissimilarities among the necessities of new buyers and seasoned consumers.
Pro Chat for VAR-d support associates as well as their conclusion customers A functionality letting VAR-sent support companions to employ Pro Chat for their conclude buyers' programs is presently not obtainable.
You have only to start SAP Services Connector in case the community link isn't yet in related position.
"It’s not only the large period of time that is definitely saved; it’s also the sheer amount of money of data which is readily available at the press of a button."
How would you Schedule an authority for VAR-d support companions as well as their conclusion customers? As VAR-D support partners are mandated to provide 1st and 2nd line support, the use of Routine an Expert channel continues to be produced readily available, considering the fact that May well 2021, for current circumstances only.
The chat transcript and the many attachments will always be captured and recorded inside your circumstance log, whether the situation is fixed right away or not.
The adjustment doesn't symbolize an increase in checklist rates for SAP support offerings. Impacted consumers and associates will be notified in accordance Together with the respective read more regionally agreed contractual stipulations. Go through the full assertion in English or German.
Qualified Chat for VAR-d support associates as well as their conclusion shoppers A performance enabling VAR-delivered support partners to make use of Professional Chat for his or her conclusion consumers' devices here is at the moment not obtainable.
proactive support recommendations for each site - run by AI and curated by SAP support for the application
The brand new SAP Services and Support eBook clarifies SAP's offerings in a clear, comprehensible way and addresses dissimilarities involving the requirements of latest clients and seasoned people.
Experience disappointed with all your current IT service provider? We get you, your IT service provider shouldn’t just be about the here pc jargon, it should be about constructing rely on and about figuring out that we’ve obtained your back again.
From its inception, SAP's Customer Support has stood out for its expanded position past bug fixes and challenge resolutions. Every day jobs involve solving tickets and resolving troubles, all directed at maximizing consumer organization price, securing investments, and optimizing SAP functions. We are a proactive enterprise associate devoted to serving to shoppers reach their plans.
From its inception, SAP's Client Support has stood out for its expanded job past bug fixes and situation resolutions. Each day responsibilities consist of solving tickets and resolving concerns, all aimed toward maximizing purchaser small business benefit, securing investments, and optimizing SAP functions. We're a proactive organization associate devoted to assisting customers achieve their plans.
Ask for a remote provider on your own behalf, and make sure all prerequisites, to make sure a effective service scheduling